Greek Central
FAQ

Straight answers about Greek Central.

What the platform does today, how access works and where chapter finances remain separate.

Fraternity and sorority chapters preparing for early access. It brings recruitment, members, events, private programs, Tasks / Assignments, messages, files, voting and financial records together. The chapter launch is planned for Spring 2027.

Apply for early access. Applications are reviewed, not automatically approved. Approved chapters receive a secure guided setup that prefills application details and saves progress. Review your setup, plan, term and price before authorizing a subscription. Setup alone does not authorize a charge. An optional kickoff can be requested through Contact.

One unlimited chapter license: $299 per month; $1,695 every 6 months; $2,995 per year; $5,690 every 2 years; $8,090 every 3 years. Amounts are billed in full for the period, plus applicable tax. Annual is recommended. Roster size does not change the price.

Yes. Approved new chapters start with 3 months free, with no card required. Choose a plan anytime during the free period — billing begins only when it ends. Admins get reminders 30, 7 and 1 day before it ends. If no plan is started, the workspace locks until one is; your data stays safe.

Chapter subscriptions renew for their accepted billing period at the agreed price unless changed or canceled. Cancel in Billing before the next renewal; access continues through paid time. Paid terms are not refunded except for applicable legal rights, billing errors or a separate agreement. Contact Billing if you cannot access cancellation.

Yes. Manual payment records and member-reported claims let you keep your existing collection process. Recording a payment does not move money; treasurers confirm outside payments. Member dues, institutional registration fees and Greek Central software subscriptions are separate.

Online dues and autopay require a ready connected account and enabled payment methods. Current checkout is test mode; live automatic debits are off. A member must explicitly opt in, choose a saved payment method and accept a per-payment cap that includes fees. Exact-amount notices precede automatic payments by at least three days; changed amounts need a fresh notice. Members can pause or turn off future attempts. A payment already processing is not canceled by turning autopay off.

Online dues show the chapter's charge, the method-neutral 2% service fee (minimum $1), applicable processing and total before authorization. Card processing is capped at 3% of dues plus service fee; bank processing uses the configured 0.8% formula capped at $5. The payer covers disclosed fees; registration fees have separate terms.

Included in the chapter platform: chapter-created modules and lessons, private images/PDFs and slides, synchronized live teaching with questions and educator-revealed response totals, published self-paced lessons, assigned and practice quizzes, flashcards and private learning progress. Educators control publication, enrollment, passing scores, attempts and feedback. Calendar/QR attendance is separate from lesson completion. Chapters supply their approved content; no confidential ritual material is preloaded. Offices, councils, nationals and standard support cannot access education or its derived metrics.

Milo can look up authorized records, guide or draft workflows and propose supported actions such as adding active members to a channel, publishing an announcement or reviewing an excuse. You confirm supported changes; permissions are checked again. It cannot autonomously move money, send unapproved bids, grant roles, change sharing or cast votes.

Officers can publish now or schedule announcements. Scheduled publishing and opt-in event-reminder jobs are implemented. In-app notifications cover supported chapter events and changes; notification email delivery follows preferences and provider availability. Scheduling is not a delivery-time or uptime guarantee.

Access follows membership, participation, ownership and permissions. Prospects cannot see internal recruitment notes, ratings or ballots. Organization connections expose only approved, permitted datasets. Education and program details and their derived metrics never enter routine office/team/national sharing or standard support access.

Platform support access is authorized, time-limited, audited and shown to the customer. Education and program records remain excluded. Support does not create real membership or sharing consent. Legal demands are handled separately through a reviewed, scoped process—not a police role or automatic access override.

The university product is in development with private invited pilots and a planned Fall 2027 launch. University platform billing is paused; pilot offices are free. One university workspace contains internal council teams and a canonical chapter roster, including chapters not yet on Greek Central. Councils are not separate customers.

Existing activated chapter licenses can be sponsored through the supported acceptance and funding workflow. Sponsorship changes the payer, not access. Chapter prices stay flat and paid chapters must not be charged twice. Invitation-to-sponsored activation for a chapter that has not yet activated is not currently offered as a complete workflow.

An invited university pilot may run a registration cycle with an optional institution-set fee. The student's fee and sharing choices are disclosed in that cycle. Institution registration payments require a ready connected account and are separate from chapter dues and software subscriptions.

Yes. Both use the same chapter capabilities with configurable positions, stages, terminology and programs. Chapters remain responsible for their own lawful, respectful practices; software does not certify compliance.

Greek Central is a mobile-friendly web app. No native app, SMS, push, SIS, SSO or automatic competitor-data sync is currently offered. Supported imports are reviewed before saving; calendar export is not two-way synchronization.

Chapter access

Ready to bring the chapter into one system?

Apply for early access and choose self-serve setup or optional kickoff assistance.